Endpoint administration
Apple and Windows devices, Jamf, Intune, Google Workspace, O365, asset tracking, imaging, deployment, account support, and high-volume user support.
San Francisco, CA | Systems Administration | Systems Engineering
I run Windows Server, Linux, VMware, Hyper‑V, and Citrix environments, along with backups, user accounts, and the documentation that goes with them.
Profile
I manage endpoints, servers, cloud tools, backups, identity workflows, and user support across Apple, Windows, Linux, VMware, AWS, healthcare, education, and multi-site environments.
I write things down, fix problems at the root, and stay calm when something breaks.
At a Glance
Apple and Windows devices, Jamf, Intune, Google Workspace, O365, asset tracking, imaging, deployment, account support, and high-volume user support.
Windows Server, Linux, VMware ESXi, Hyper-V, Citrix, DNS, DHCP, TCP/IP, backups, audits, and maintenance.
AWS, Kubernetes, EMS infrastructure, MongoDB, scripting, documentation, performance checks, and NERC CIP awareness.
Experience
Information Technology Specialist
I provide Tier 2-3 support for 550+ students, faculty, and staff across Apple devices, classroom AV, Google Workspace, PowerSchool, JumpCloud, and school technology infrastructure.
Information Technology Associate
Oversaw SIS data management, device deployment, hardware and software troubleshooting, and end-user support for roughly 360 students, faculty, and staff.
DevOps Operator
Supported EMS infrastructure and Linux systems for Electric Grid Operations, assisting with testing, scripting, and documentation for EMS integration projects.
System Engineer
Worked with IT and engineering teams on AWS, Kubernetes, and performance work for a cloud platform used by 500+ accounting and wealth advisory firms.
Technical Support Specialist
Supported technology operations for approximately 2,000 students, faculty, and staff, including computing systems, high-fidelity patient simulators, mobile devices, classrooms, and digital media.
Systems Administrator
Managed the network operations center, configured EMR databases and supporting hardware, and maintained VMware ESXi infrastructure for a 10-50 user healthcare environment.
Information Technology Consultant
Independent IT consultant in Santa Cruz, CA. Took on IT projects for business clients, from planning and scheduling through setup and testing, working with their in-house tech teams.
Information Technology Specialist
Supported technology operations for approximately 2,000 employees across 39 locations.
Skills
Education
Coursework included team software projects, object-oriented programming, data structures, software requirements, prototyping, technical documentation, technical support, operating systems, network security, and digital forensics.
Resume
Contact
Outside of work: tennis, running, and photography.